[Case 05]
Enabled quick access to travel-health doctors during COVID-19.
Travel and health
Global Traveler : Helping People Travel Safely and Confidently
A travel-health platform designed during the pandemic to keep users informed and protected.
[Project Overview]
Global Traveler is a travel-health app created during the COVID-19 pandemic to help users make safe, informed travel decisions. It provides real-time country health updates, COVID-19 guidelines, disease and vaccination info, and access to travel-health doctors—bringing all essential safety insights into one reliable platform.
[Problem Statement]
During the COVID-19 pandemic, travelers struggled to find reliable, up-to-date health information and clear travel guidelines. Important details about restrictions, diseases, and vaccinations were scattered, causing confusion and stress. Travelers also lacked an easy way to consult a travel-health doctor or book an appointment for expert guidance. They needed a single, trustworthy platform to access real-time health updates and medical support before traveling.
[Industry]
Travel and health
[My Role]
Product Designer
[Platforms]
Ios and Android
[Timeline]
2020
[Persona]
Jhon Roberts
Marketing Manager
Age: 29
Location: New York City
Tech Proficiency: Moderate
Gender: Male
[Goal]
Quickly complete purchases without interruptions.
Access accurate product details and a seamless payment process.
Trust the platform with his payment and personal information.
[Frustrations]
Quickly complete purchases without interruptions.
Access accurate product details and a seamless payment process.
Trust the platform with his payment and personal information.
[Process]
[Outcome]
25% increase in checkout completion rates.
30% reduction in cart abandonment on mobile devices.
30% reduction in cart abandonment on mobile devices.
[Key Learnings]